On-line Registration is now closed, but walk-ins are WELCOME! $20 at the door and everyone gets a free ticket into the Business Expo and Mixer!
There's Not a Lot of Traffic on the Extra Mile! How to deliver exceptional customer service.
In this presentation, business coach Brad Warren will lead a discussion on how to provide exceptional customer service.
- What is exceptional customer service?
- How do you design a customer experience that will knock their socks off?
- How do you deliver such service?
- And more!
This presentation is designed for both retail as well as service oriented businesses.
About Bradley K. Warren
Brad Warren is a national and international speaker, author, seminar leader, and business coach. He has traveled to 19 foreign countries and 27 of the United Stated over the last 25 years, teaching a wide range of business courses, including time management, customer service, communication skills, how to design and deliver powerful presentations, how to run better meetings, lead generation, and negotiation skills. He's also coached over 500+ business owners and sole proprietors on goal setting and accomplishment, business planning and implementation, and how to be more effective and productive (which means more sales and more revenue!). He is the 2014 recipient of the Bay East Association of Realtors Affiliate of the Year award, and the author of Just Sold! The Real Estate Professionals Guide to Selling More in Less Time. And he recently spoke in Orlando, FL at the National Association of Realtors 2016 Annual Convention on Time Block Your Way to Success with Less Stress! His latest endeavor is becoming certified to teach The ONE Thing, the all day workshop based on the national best-seller of the same name by Gary Keller and Jay Papasan.